Privacy Policy

Welcome to Collabrio Coaching Ltd ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.collabriocoaching.com or use our executive coaching services.

 

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

 

Information we collect

 

We may collect several types of information from and about users of our website and services:

 

Examples of personal information

 

• Contact Information: Name, email address, postal address, phone number

• Professional Information: Job title, company, industry, professional background

• Payment Information: Billing address

• Coaching-Related Information: Goals, challenges, assessment results, feedback and progress notes relating to your coaching engagement

 

Examples of non-personal Information

 

• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages and other statistics

• Device Information: IP address, browser type, operating system, and other technical information about your device

• Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies

 

How we collect your information

 

We collect information through:

 

• Direct Interactions: Information you provide when you fill out forms on our website or communicate with us

• Automated Technologies: When you visit our website, we may use cookies and similar tracking technologies

• Third Parties: We may receive information about you from third parties, such as business partners, analytics providers, and social media platforms

 

How we use your information

 

We use your information for the following purposes:

 

• To provide and improve our executive coaching services

• To communicate with you regarding your coaching engagement

• To send you updates and marketing communications

• To process payments and maintain billing records

• To analyse and improve our website and services

• To comply with legal obligations

• To respond to your enquiries or requests

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful base we rely on for processing this information is that we have a legitimate interest.

​

Information sharing and disclosure

 

We may share your personal information with:

 

• Service Providers: Third-party vendors that perform services on our behalf (e.g. behavioural assessments, data analysis, email delivery)

• Professional Advisors: Lawyers, accountants, and other professional advisors when necessary

• Legal Requirements: When required by law, court order, or governmental regulation

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

How we store your personal information

​

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall, to protect your personal information against unauthorised access, alteration, disclosure or destruction.

​

Data Retention

 

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure, and the purposes for which we process the information.

 

Your Rights and Choices

 

Depending on your location, you may have certain rights regarding your personal information, which may include:

 

• Accessing your personal information

• Correcting inaccurate personal information

• Deleting your personal information

• Restricting or objecting to our processing of your personal information

• Receiving your personal information in a portable format

 

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

 

Cookies and Tracking Technologies

 

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalize content. You can control cookies through your browser settings and other tools.

 

Third Party Links

 

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised.

 

Contact Us

 

If you have any questions, concerns or complaints about this Privacy Policy or our privacy practices, please contact us at: debbie@collabriocoaching.com.

​